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Worksheets

Worksheets start with the full text from the individual requirements of the Baldrige Criteria for Performance Excellence and deconstruct them to individual phrases, creating matrix-like analytical tools that make the completion of comprehensive applications almost fail-safe.

There's a worksheet for each of the 19 Areas to Address in the Baldrige system.

Refer to the Writing an Application workshop for guidance on gathering, writing and illustrating your worksheet responses, and to the criteria material and exhibits for explanations, illustrations, best-practice examples and model responses.

Leadership There are worksheets for:

Strategic planning There are worksheets for: Customer and market focus There are worksheets for: Information and analysis There are worksheets for: Human resource focus There are worksheets for: Process management There are worksheets for: Results There's a single worksheet for:

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is to add value to your investments in excellence by publishing and supporting
a set of analytical tools that make the Baldrige system
accessible, understandable and applicable to your organisation